Hivel currently only supports GitHub accounts that are associated with an organization. Often, this step is missed when setting up a GitHub account, and you may have run into an error when creating an account on Hivel. When you encounter this error during the initial process, we recommend you follow the below steps to create an organization and link your current users to the organization.
To re-initiate GitHub integration with Hivel, follow these steps:
- First, revoke the Hivel app access from your account by going to Settings > Account Settings > Applications > Insightly. Then click 'Revoke'.
- Before you initiate the integration process, please set up the organization in your GitHub account. (If done earlier, skip to the next step) Go to Settings > Organizations > New Organization > Create a Free Organization. Then fill in your organization's details.
- Authorise your organization's access, by clicking on ‘Grant’ against your organization.